Odyssey offers a variety of courses for clinicians and administrators who wish to reduce the risk of malpractice. Course objectives include:
• understand the general climate in which malpractice occurs
• understand the system/institutional elements that contribute to malpractice
• learn the triggers that cause patients to initiate a malpractice suit
• understand the role of the patient-physician relationship in increasing or decreasing the risk of malpractice
• learn that apologies can and should be given when adverse events occur
• get hands-on, practical training in how to improve communication between patients and physicians in order to build strong relationships and reduce malpractice
• discover how alliances between clinicians and administration can reduce malpractice, reduce stress in the workplace, and make patients happier and healthier
An Introduction to Malpractice: an eye-opening, practical exposure to the elements that contribute to malpractice.
Build Relationships, Reduce Malpractice: an applied workshop in which participants role play and learn the typical pitfalls
Presenting Yourself Under Pressure: Testifying on the Witness Stand: learn powerful and effective approaches to testifying.
Go To Course Options
An Introduction to Malpractice: a one day course which gives you an energetic, engaging look at the various elements that contribute to bad outcomes and the initiation of malpractice. Lectures include:
• The Components of Malpractice
• The Patient Call to a Plaintiff's Attorney
• Adverse Events and Malpractice: Contributing Factors
• The Role of Disclosure in Malpractice
• The Perception and Reality of Deception in Malpractice
• How to Give Bad News without Increasing Your Risk of Malpractice
• How Strong Relationships Reduce the Risk of Malpractice
• Building Strong Relationships Through Effective Communication
• What Effective Communication Is and How to Improve It
• Practical Steps to Improving Communication
• A Primer on Improving Communication
Build Relationships, Reduce Malpractice: an applied workshop in which participants role play and learn the typical pitfalls
Presenting Yourself Under Pressure: Testifying on the Witness Stand: Dr. Argy will teach you how to comfortably manage your fear of "the unknown" through a duplication of the experience using proven, practical, hands-on techniques.
